Returns & Exchanges

At Pizza Ovens R Us, we want you to be completely satisfied with your backyard culinary experience. If your oven or accessory isn't the perfect fit, you can return your unused item within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack with Care

  Securely place the unused pizza oven or accessory in its original packaging, ensuring all stones, peels, and manuals are included.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location for transit back to our warehouse.

• 4.
  Receive Your Refund

  Once our team inspects the returned item, we will process your refund to the original payment method within 5 to 7 business days.